Terms & Conditions
These Terms and Conditions explain the rules that apply when someone visits Me99, creates an account, uses platform features or takes part in real-money gaming.
By registering an account or continuing to use the platform, the player confirms that they have read and accepted these terms. Anyone who does not agree with them should not create an account or continue using Me99.
Last updated: July 2026
These terms should be read together with the Privacy Policy, Cookie Policy and Responsible Gaming Policy.
Eligibility
Me99 is intended only for adults who are legally permitted to gamble in their location. A person must not register or use the platform if online gambling is prohibited where they live or where they are currently accessing the website.
- The player must be at least 18 years old
- The player must have legal capacity to enter into an agreement
- Registration details must be accurate and complete
- The player must use the account only for personal activity
- The player must not access Me99 from a restricted location
Age, identity and location checks may be requested before account access, withdrawals or other services are approved.
Account Registration
Each player may create only one personal account unless Me99 has provided written permission for another arrangement. Duplicate or misleading accounts may be restricted, reviewed or closed.
- Enter accurate personal and contact details
- Create a secure password
- Confirm that the eligibility requirements are met
- Complete any verification requested by Me99
- Keep the registered information up to date
The name and payment details used on the account should belong to the registered player. Accounts must not be sold, transferred, shared or used on behalf of another person.
Login and Account Security
The player is responsible for keeping login details private. Any activity completed through a valid account session may be treated as activity authorised by the account holder unless Me99 has been informed of unauthorised access.
- Use a password that is not used on another website
- Do not share passwords or verification codes
- Log out after using a shared device
- Do not allow another person to access the account
- Contact email support after noticing unfamiliar activity
Me99 may temporarily restrict an account while suspicious login activity or a security concern is reviewed.
Identity and Account Verification
Verification may be required to confirm identity, age, address, location or payment ownership. Checks may take place during registration, before a withdrawal or whenever account information needs to be reviewed.
| Verification Area | What May Be Requested |
|---|---|
| Identity | A valid identification document or another accepted identity record |
| Age | Information confirming that the account holder is at least 18 |
| Address | A recent document showing the registered residential address |
| Payment ownership | Information confirming that the payment method belongs to the account holder |
| Account activity | An explanation or supporting information about selected transactions |
Documents must be genuine, readable and current. Providing altered, false or misleading information may result in account restrictions or closure.
Deposits
Deposits must be made through a payment method available in the account cashier. The minimum amount, maximum amount, currency and processing time may vary depending on the selected method.
- Deposits should be made from the account holder’s own payment method
- Third-party payments may be rejected or returned
- Payment providers may apply separate limits or checks
- A successful deposit does not remove verification requirements
- Transaction fees may apply where clearly shown before confirmation
Me99 may delay or reject a transaction where the payment information does not match the account or where additional review is required.
Withdrawals
Withdrawal requests are reviewed before payment is released. Processing time can depend on account verification, payment method, transaction history and the checks required for the request.
| Withdrawal Stage | What It Means |
|---|---|
| Request submitted | The player has entered the amount and selected a payment route |
| Account review | Me99 may review identity, payment ownership and account activity |
| Approved | The request has been released for payment processing |
| Provider processing | The bank or payment provider is completing the transfer |
| Additional information required | The player must provide the requested information before processing can continue |
Where possible, a withdrawal may be returned through the same payment method used for the deposit. Another approved method may be used where the original route is unavailable or unsuitable.
Bonuses and Promotions
Promotions may have separate terms covering eligibility, minimum deposits, wagering requirements, game restrictions, maximum stakes, expiry periods and withdrawal limits.
The terms shown with a specific promotion form part of these Terms and Conditions. A player should review them before accepting or using an offer.
- Only eligible accounts may claim a promotion
- One offer may be limited to one person, household, device or payment method
- Bonus funds may need to be used before cash funds
- Some games may contribute differently to wagering requirements
- Unused bonus funds may expire after the stated period
- Promotional abuse may lead to cancellation of the offer
Me99 may withhold bonus-related funds where the promotional rules have not been followed.
Game Rules and Results
Each game has its own rules, paytable and technical settings. Players should review the information shown inside the game before placing a wager.
Once a valid wager has been accepted, it normally cannot be changed or cancelled by the player. The result recorded by the game system will generally be treated as final unless a confirmed technical error has affected the outcome.
Interrupted or Incomplete Games
A game session may occasionally be interrupted by a connection issue, device problem, maintenance period or third-party provider error.
Where a valid wager has already been accepted, the game system may complete the round automatically. If no valid result was created, the affected wager may be cancelled or returned after review.
A slow connection or closed browser does not always mean that a wager was cancelled. Players should review account activity before placing the same wager again.
Prohibited Activity
Me99 must not be used for unlawful activity, fraud, collusion, payment abuse or attempts to interfere with the operation of the platform.
- Creating duplicate, false or misleading accounts
- Using another person’s identity or payment method
- Sharing, selling or transferring an account
- Using software to manipulate or automate play where prohibited
- Attempting to exploit a technical error or incorrect payment
- Coordinating with another player to gain an unfair advantage
- Using the platform to move or disguise funds
- Threatening, abusive or dishonest communication with support
Suspected activity may lead to account restrictions, cancellation of affected transactions, removal of bonus funds or account closure.
Errors and Incorrect Credits
A technical, display or payment error does not create a right to funds or winnings that were added incorrectly. Me99 may correct an account balance where an obvious error has occurred.
A player who notices an incorrect balance, duplicate payment or unusual result should stop using the affected funds and contact email support.
Responsible Gaming
Me99 should be used only as a form of adult entertainment. Players should set limits, take breaks and avoid gambling with money needed for ordinary living expenses.
Account restrictions or self-exclusion may be requested by contacting email support. More information is available on the Responsible Gaming page and Self-Exclusion page.
Account Suspension and Closure
A player may request account closure by contacting email support from the registered email address. Verification may be required before the request is completed.
Me99 may suspend, restrict or close an account where there is a reasonable concern about eligibility, verification, security, payment activity, promotional abuse or a breach of these terms.
- Login access may be temporarily disabled
- Transactions may be held while checks are completed
- Promotional funds may be removed where rules were breached
- Valid remaining funds may require verification before withdrawal
- Records may be retained after closure where required
Inactive Accounts
An account may be treated as inactive after a prolonged period without login or transaction activity. Me99 may contact the registered email address before applying an inactivity-related action.
Any inactivity fee or account rule must be clearly shown before it is applied. A player can contact email support for information about an inactive account.
Platform Availability
Me99 may occasionally be unavailable because of maintenance, technical updates, provider downtime or circumstances outside reasonable control.
Continuous and error-free access cannot be guaranteed. Planned maintenance may be announced where practical, but urgent work can take place without advance notice.
Third-Party Services
Payments, games, verification and other platform features may be supplied or supported by third-party providers. Their separate terms may apply when those services are used.
Me99 is not responsible for the content or operation of an unrelated external website reached through a link from the platform.
Intellectual Property
The Me99 name, website design, logos, text, graphics and other platform materials may be protected by intellectual property rights.
Content may be viewed for personal use but must not be copied, republished, sold, modified or used commercially without permission from the relevant rights holder.
Liability
Nothing in these terms excludes rights that cannot legally be excluded. Subject to those rights, Me99 is not responsible for indirect loss, personal device failure, internet interruption or losses caused by a player sharing account information.
Gambling always involves financial risk. A loss that results from a valid wager is not treated as a platform error simply because the outcome was unexpected.
Complaints and Support
Email support is available for account, payment, verification and platform-related questions. A complaint should include enough information for the issue to be identified and reviewed.
- Contact support from the registered email address
- Describe the issue clearly
- Include the relevant date and transaction details
- Provide requested supporting information
- Allow reasonable time for the review to be completed
Passwords, one-time security codes and full payment credentials should never be included in an email.
Changes to These Terms
These Terms and Conditions may be updated when platform features, procedures, service providers or applicable requirements change.
The current version will be published on this page. Continued use of Me99 after an updated version takes effect may be treated as acceptance of the revised terms.
Applicable Rules
These terms are interpreted together with the laws and mandatory rules that apply to the player, the platform and the relevant service.
Nothing in these terms gives a person permission to use Me99 from a location where online gambling is prohibited.
Questions about these Terms and Conditions can be sent to email support using the email address registered to the account.
FAQ
An account may be created only by someone aged 18 or over who is legally permitted to gamble in their location and can complete the required verification.
Players should normally maintain only one personal account. Duplicate accounts may be reviewed, restricted or closed.
Verification may be needed to confirm identity, age, account details or payment ownership before funds are released.
Yes. A promotion may include its own eligibility, deposit, wagering, game, stake, expiry and withdrawal conditions.
Contact email support from the registered address and request account closure. Identity verification may be required before the request is completed.